Scam artists are trying to bilk Nebraska City Utilities and Omaha Public Power District customers out of money by falsely claiming to represent the Utilities’ billing department. A number of customers have reported receiving fraudulent calls over the past week.
The callers tell customers their payment is overdue and that in order to avoid having their power shut off, they must pay up. They may demand money, a credit card number or other financial or personal information. Similar scams involving other utilities have been reported in various parts of the country.
Scammers may even use a phone number similar to the Utilities’ number in an attempt to appear legitimate.
The thieves aren't just trying to get money over the phone, but may attempt to gain access to your accounts in other ways.
Nebraska City Utilities and OPPD stress that none of these individuals demanding cash payments or financial information work for them.
They also say:
Residential or business customers should never give personal or financial information to a stranger during an unsolicited telephone call.
If such a person should appear unannounced at one's door claiming to work for the utility, do not allow them entrance and always ask for identification or verification. Employees of both utilities always carry identification. Failure to produce identification should always be a tip-off to the customer that something is wrong.
Nebraska City Utilities and OPPD have notified Law Enforcement of the latest scam and are working with police to help protect their customers. Meanwhile, if a customer has a particular question about payment or their account, that customer is advised to always call their utility, Nebraska City Utilities 402-873-3353 or OPPD, 402-536-4131 within Omaha or 1-877-536-4131 outside of Omaha, if they have any questions.